News

We want to keep you informed as to the happenings in the practice. We post regular updates on our Facebook page. that are also shown below.

PATIENT LAB FORM UPDATE

Effective as of today, 23 November 2020, Pathlab are no longer able to hold patient lab forms, or request copies.

Going forward all lab forms must be collected from our clinic at 87 Albert Street (the White House), prior to presenting for a test.

This includes all forms that have already been issued and patients asked to go directly to Pathlab.

Lab forms will be available to collect from our front desk.

Nga mihi, Mercury Bay Medical Centre Team

WE ARE GROWING OUR DOCTOR TEAM!

Mercury Bay Medical Centre is excited to announce the arrival of two new GP’s at our practice.

Dr. Joan MacEachen, a Locum GP from Alaska, has been visiting our community since 2014 and is returning again this year for the summer period. Dr. MacEachen will be seeing patients by appointment only, so please ask for her by name if you wish to see her. Appointments can be booked now and is available from 9 November 2020.

Dr. Nalini Ramnarace is new to our practice and will be a permanent addition to our team. Dr. Ramnarace recently immigrated to New Zealand from the United Kingdom. She will be working in our urgent clinic and use this time to get to know the community. Dr. Ramnarace is arriving on the 4th of November 2020 and will be consulting with patients through the urgent care clinic from the 16th of November 2020.

We know that our enrolled patients are finding it challenging to book appointments with their preferred GP. The addition of Dr. MacEachen and Dr. Ramnarace will not only free up appointments for our doctors in high demand, but also reduce wait times.

Our community is growing by the day and with it the demand for medical care. We are hoping to expand our doctor team even further in the near future and will keep you posted on developments.

Nga mihi, Mercury Bay Medical Centre Team

MERGER INFO

On 1 April 2020  Mercury Bay Medical Centre and The Doctor’s Surgery will merge together to become one practice working from both sites under Mercury Bay Medical Centre.

Dr Hemmes/Adam’s patients: Drs Hemmes and Adam will continue to see their own patients and your medical records will be added to Mercury Bay Medical Centre’s system.

Primary Health Organisation (PHO) change: From 1 April 2020 all patients will then be registered under The Midlands Health Network PHO. As a result, all after hours care will occur at 87 Albert St (The White House). This means that no registered patients will be charged casual fees for afterhours care. Please see www.mbmc.co.nz for further price details.

 

Making appointments: After 1 April 2020 please phone 07 8665911 to book appointments for the Doctor or nurse. This number is available from 8am to 5pm weekdays for booking appointments. This will get you through to our patient access centre (PAC) where multiple call takers are available in a private setting.

As we will be working from both sites @58 & @87 Albert St – please ensure you are aware of the location of your appointment.

For acute on the day care please phone 07 8665911 and PAC will assist you through the triage process.

 

After hours: For afterhours calls you will be transferred to our on-call nursing service where a Doctor can be reached if required. This service operates from 5pm until 8am the following morning on 07 8665911. From 1 April all after hours/urgent care will be provided @ 87 Albert St (The White House).

 

As always for life threatening emergencies please call 111.

 

Pathlab: From 20th March 2020, due to increasing demand for services Pathlab will be moving to a stand-alone location @ 26 Lee St, Whitianga. Please present there for all blood tests from this date.

 

External providers: All Thames Physiotherapy appointments, Denture Plus and Mole map services will be located at 58 Albert St from week beginning 6 April 2020.

 

We understand this is a change for the community; however, we are working hard to ensure that the transition is as smooth as possible for all involved.